Refund Policy
At Game Verdicts, we strive to provide our users with the best possible experience when it comes to video game reviews and recommendations. However, we understand that sometimes a purchase may not meet your expectations. Below is our refund policy to help you navigate any issues you may encounter.
Eligibility for Refunds
You may request a refund if:
- Your purchase was made through our website.
- The game was not as described or does not function as intended.
- You encounter significant technical issues that cannot be resolved within a reasonable timeframe.
Requesting a Refund
To initiate a refund, please send us an email with the following information:
- Order Number: Your unique order ID received upon purchase.
- Reason for Refund: A brief description of why you are requesting the refund.
- Contact Information: Your email address and phone number.
Please email your refund request to: [email protected].
Refund Process
Once we receive your request, we will review it and notify you of the approval or rejection of your refund within 5 business days. If approved, the refund will be processed back to your original payment method within 7-10 business days.
Non-Refundable Items
Please note that certain purchases, such as digital content that has been downloaded or activated, may not be eligible for a refund. Always ensure to read the product description and reviews before making a purchase.
Have Questions?
If you have any further questions regarding our refund policy, feel free to reach out to our support team at [email protected]. We are here to help!